Vertical Communications Telephone R DSU User Manual

R
DSU and DSU II Series  
Digital Telephone Systems  
Non-LCD Station User’s Guide  
R
ABC  
JKL  
DEF  
1
4
7
*
2
5
8
0
3
6
9
#
GHI  
PRS  
MNO  
WXY  
TUV  
MESSAGE  
TAP  
TRNS/CONF  
SPEAKER  
MUTE  
HOLD  
R
R
QZ  
ABC  
DEF  
1
4
7
2
5
8
0
3
6
9
#
GHI  
PRS  
JKL  
TUV  
OPER  
MNO  
WXY  
QZ  
ABC  
JKL  
DEF  
3
1
4
7
2
5
8
0
GHI  
MNO  
6
9
#
PRS  
TUV  
WXY  
SHIFT  
MUTE  
OPER  
TRNS/CNF  
HOLD  
TRNS/CNF  
HOLD  
SPEAKER  
TAP  
INTERCOM  
SPEAKER  
SHIFT  
MUTE  
TAP  
INTERCOM  
 
GCA70–248  
Contents  
Contents  
1
Introducing The Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1  
1.1 Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1  
1.2 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3  
1.3 Using Your Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . 1–4  
1.4 Knowing Your Telephone’s Functions . . . . . . . . . . . . . . . 1–8  
1.5 Understanding What The Lights Mean. . . . . . . . . . . . . . 1–10  
1.6 Understanding What The Rings Mean . . . . . . . . . . . . . . 1–11  
1.7 Adjusting Your Telephone’s Pedestal . . . . . . . . . . . . . . . 1–12  
2
3
Answering Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1  
2.1 Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1  
2.3 Answering Subdued Off-Hook  
Voice Announcement (SOHVA) Calls . . . . . . . . . . . . . . . 2–2  
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1  
3.1 Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1  
3.2 Using Automatic Call-Back . . . . . . . . . . . . . . . . . . . . . . . 3–4  
3.3 Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4  
4
5
6
Placing Calls On Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1  
4.1 Placing Calls On Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1  
Transferring Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1  
5.1 Transferring Outside Calls . . . . . . . . . . . . . . . . . . . . . . . . 5–1  
Conferencing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1  
6.1 Conferencing Stations Together . . . . . . . . . . . . . . . . . . . . 6–1  
Contents – 1  
 
Contents  
GCA70–248  
7
Using The Other Telephone Features . . . . . . . . . . . . . . . . . . . 7–1  
7.1 Using The Recall/Flash Feature . . . . . . . . . . . . . . . . . . . . 7–1  
7.2 Making A Paging Announcement . . . . . . . . . . . . . . . . . . . 7–1  
7.3 Switching Between Pulse And Tone. . . . . . . . . . . . . . . . . 7–3  
7.4 Forwarding Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–3  
7.5 Activating The Call Forward Outside System (CFOS)  
Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–4  
7.6 Engaging Automatic Set Relocation. . . . . . . . . . . . . . . . . 7–5  
7.7 Understanding The Data Button Light . . . . . . . . . . . . . . . 7–6  
7.8 Using The IMIST Module. . . . . . . . . . . . . . . . . . . . . . . . . 7–7  
7.9 Background Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–8  
7.10 Using The Dynamic Line Button Feature. . . . . . . . . . . . . 7–8  
8
9
Sending And Receiving Non-Verbal Messages . . . . . . . . . . . 8–1  
8.1 Lighting The Message-Waiting Light. . . . . . . . . . . . . . . . 8–1  
8.2 SendingMessages To LCD Speakerphones . . . . . . . . . . . 8–3  
8.3 Station-To-Station Messaging. . . . . . . . . . . . . . . . . . . . . . 8–3  
Programming Your Telephone . . . . . . . . . . . . . . . . . . . . . . . . 9–1  
9.1 Programming Your Telephone. . . . . . . . . . . . . . . . . . . . . . 9–1  
10 Operating Your Telephone With A DSS/BLF Console . . . 10–1  
10.1 Operating Your Telephone With A DSS/BLF Console. . 10–1  
11 Troubleshooting Your Telephone . . . . . . . . . . . . . . . . . . . . . 11–1  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index –1  
Quick Reference Guide. . . . . . . . . . . . . . . . . . . . . Quick Reference–1  
2 – Contents  
 
GCA70–248  
Introducing The Telephone  
Introducing The Telephone  
1
1.1 Using This Guide  
This user’s guide describes your Comdial Impact telephone and tells you  
how to use it. The sections in this introductory chapter help you become  
familiar with your telephone’s controls and indicators. The remaining  
sections are titled as follows:  
1.2 Overview  
1.3 Using Your Speakerphone  
1.4 Knowing Your Telephone’s Functions  
1.5 Understanding What The Lights Mean  
1.6 Understanding What The Rings Mean  
1.7 Adjusting Your Telephone’s Pedestal  
The operation chapters define often-used features and provide  
instructions for their use. These chapters are titled as follows:  
2
3
4
5
6
Answering Calls  
Making Calls  
Placing Calls On Hold  
Transferring Calls  
Conferencing Calls  
The special-purpose features of the telephone are grouped into one  
chapter:  
7
Using The Other Telephone Features  
Your telephone provides several non-verbal way to communicate using  
lights and indicators. The descriptions of these methods are provided in a  
separate chapter titled:  
8
Sending And Receiving Non-Verbal Messages  
Non-LCD Station User's Guide 1 – 1  
 
Introducing The Telephone  
GCA70–248  
You can program many of the buttons on your telephone to enhance the  
unit’s versatility and usability. These programming instructions are found  
in the following chapter:  
9
Programming Your Telephone  
Two DSS/BLF consoles are available for expanding a station’s memory  
button capacity—a 24-button and a 48-button model. The operation of  
these consoles is covered in the following chapter:  
10.  
Operating Your Telephone With A DSS/BLF Console  
For your convenience, a troubleshooting chart is provided in the  
following chapter:  
11  
Troubleshooting Your Telephone  
There is a quick reference chart listing the feature dialing codes in the  
following chapter:  
Appendix A  
Quick Reference Guide  
1 – 2 Non-LCD Station User's Guide  
 
GCA70–248  
Introducing The Telephone  
1.2 Overview  
This user’s guide covers five different telephone models. There are  
several differences as noted below.  
The 8112N and 8212N do not have speakerphone capability.  
Therefore, you must lift the handset to perform any telephone  
functions: making calls, answering calls, programming your  
telephone, etc.  
The 8112N and 8212N cannot receive voice announce calls.  
The 8112N and 8212N cannot use the Group Listen feature.  
The 8112N and 8212N cannot use the Background Music feature.  
The 8112N does not have any LEDs beside its programmable  
buttons and therefore does not provide any status indications for  
these buttons.  
The 8112N does not have a mute key.  
The 8112N and 8212N does not have a handset volume control.  
The IMIST device only works with the 8212S and 8212N telephones.  
The 8124S and 8112S telephones have a rocker switch style volume  
control instead of separate volume up and volume down buttons.  
Message waiting lights:  
On the 8124S and 8112S, the message waiting light is above the  
HOLD button.  
On the 8112N, the message waiting light is above the dialpad.  
On the 8212S and 8212N there is a dedicated message button with  
an associated light beside it.  
Only the 8212S and 8212N support the ICVOL handset with  
independent volume control.  
8212S and 8212N have adjustable pedestals.  
Non-LCD Station User's Guide 1 – 3  
 
Introducing The Telephone  
GCA70–248  
1.3 Using Your Speakerphone  
On the speakerphone-equipped models (8124S-**, 8112S-**, and  
8212S-**) the microphone and loudspeaker are farther away from you  
than when you use a handset. Both the signal from the loudspeaker and  
the signal to the microphone must be strengthened. When microphones  
and loudspeakers are close together (such as in a speakerphone),  
additional amplification typically generates a ringing sound (public  
address systems do this if the volume is too high or the microphone is  
too close to a loudspeaker).  
Your speakerphone’s sound-activated switches allow either the  
microphone or the loudspeaker to be on at a given time. This means that  
sounds travel in only one direction at a particular moment.  
To manually place a call using your speakerphone,  
1. Press the line button or the INTERCOM button.  
2. Dial the number.  
3. When party answers, speak toward the telephone.  
To autodial using your speakerphone,  
1. Press the programmed button and talk when your party  
answers.  
To answer a call with your speakerphone,  
1. Press the line button with flashing red or orange light.  
2. Speak toward the telephone to answer the call.  
To answer an intercom call with your speakerphone,  
1. Press the INTERCOM button and speak toward the telephone  
after hearing two short rings,  
—OR—  
If your system is configured for voice-first calling, speak to-  
ward the telephone to answer the call after hearing the caller’s  
voice.  
To end a call with your speakerphone,  
1. Press SPEAKER.  
1 – 4 Non-LCD Station User's Guide  
 
GCA70–248  
Introducing The Telephone  
Speakerphone User Guidelines  
Both parties cannot talk at the same time. You must wait for  
silence out of your loudspeaker before talking. You must stop  
talking to hear the other party.  
Background noise may prevent the sound-activated switches from  
operating properly. Avoid placing the speakerphone where it will  
detect sounds from typewriters, keyboards, printers, paging  
systems, and other equipment.  
Speak slightly louder than normal and with a clear, authoritative  
voice. For the microphone to best detect your voice, speak within  
three feet of it and face the telephone.  
Raising the volume of the loudspeaker makes it easier for the  
sound-activated switches in your telephone to select the distant  
party’s voice. Lowering the volume of the loudspeaker makes it  
easier for the switches to select your voice.  
Since the system takes several seconds to provide the best  
switching, constant sound patterns—such as elongating your  
words and playing externally-supplied music—may prevent the  
sound-activated switches from operating properly.  
Place the telephone on a hard surface and away from table edges.  
Do not place the telephone in corners or enclosures. Do not let  
obstructions come between you and the microphone. Rooms with  
hard, flat surfaces that reflect sound may affect the  
sound-activated switches.  
If you are using a handset and the other party is using a  
speakerphone, avoid breathing heavily into your microphone.  
Avoid other sounds that may affect the distant telephone’s  
sound-activated switches.  
In some situations, such as when either you or the distant party  
are in a noisy environment, you may have to lift your handset to  
ensure a clear conversation.  
When both you and the distant party use speakerphones, the  
sound-activated switches can occasionally detect both voices  
simultaneously, thus blocking out both voices.  
Non-LCD Station User's Guide 1 – 5  
 
Introducing The Telephone  
GCA70–248  
Line Buttons,  
DSS/BLF Buttons  
SCS001A  
Programmable Buttons  
Handset  
Intercom Button*  
Dialpad  
R
ABC  
JKL  
DEF  
1
4
7
*
2
5
8
0
3
6
9
#
GHI  
PRS  
MNO  
WXY  
Telephone Speaker  
TUV  
Message Button  
TAP Button  
MESSAGE  
TAP  
Transfer/Conference Button  
TRNS/CONF  
SPEAKER  
MUTE  
Speaker Button  
Mute Button  
*NOTE: The INTERCOM button  
can be reprogrammed..  
HOLD  
Hold Button  
Connectors On Bottom Of Telephone  
Microphone Opening  
Optional IST Module  
!
Volume Up  
Optional Console-Top  
Line Cord-Bottom  
Handset  
Volume Down  
8212S Speakerphone  
Line Buttons,  
DSS/BLF Buttons  
Programmable Buttons  
Handset  
R
Dialpad  
ABC  
JKL  
DEF  
1
4
7
*
2
5
8
0
3
6
9
#
GHI  
PRS  
MNO  
WXY  
TUV  
Intercom Button  
Message Button  
TAP Button  
MESSAGE  
TAP  
TRNS/CONF  
SPEAKER  
MUTE  
Volume Up  
Transfer/Conference Button  
Mute Button  
HOLD  
Volume Down  
SCS002A  
Hold Button  
Connectors On Bottom Of Telephone  
Optional IST Module  
!
Line Cord  
Handset  
8212N Telephone  
1 – 6 Non-LCD Station User's Guide  
 
GCA70–248  
Introducing The Telephone  
INL001  
Handset  
Speaker  
Line Buttons,  
Dialpad  
R
DSS/BLF Buttons,  
Programmable Buttons  
QZ  
ABC  
DEF  
Transfer/  
Conference  
Button  
1
4
7
2
5
8
0
3
6
9
#
GHI  
PRS  
JKL  
TUV  
OPER  
MNO  
WXY  
Volume Down  
Volume Up  
Message  
Waiting  
Light  
TRNS/CNF  
HOLD  
Mute Button  
TAP  
INTERCOM  
SPEAKER  
SHIFT  
MUTE  
Shift Button  
Intercom Microphone  
Button Opening  
Speaker  
Button  
Hold Button  
TAP Button  
Connectors On Bottom Of Telephone  
Handset  
Line Cord  
!
Impact 8124S Speakerphone  
Handset  
Speaker  
R
Line Buttons,  
Dialpad  
DSS/BLF Buttons,  
Programmable Buttons  
Transfer/  
Conference  
Button  
Volume Down  
Volume Up  
QZ  
ABC  
JKL  
DEF  
1
4
7
2
5
8
0
3
6
9
#
Message  
Waiting  
Light  
GHI  
MNO  
PRS  
TUV  
WXY  
SHIFT  
MUTE  
Shift Button  
Mute Button  
OPER  
TRNS/CNF  
HOLD  
SPEAKER  
TAP  
INTERCOM  
Speaker Button  
imp001  
Hold Button  
TAP Button  
Intercom  
Button  
Microphone  
Opening  
Connectors On Bottom Of Telephone  
Handset  
Line Cord  
!
Impact 8112S Speakerphone  
Non-LCD Station User's Guide 1 – 7  
 
Introducing The Telephone  
GCA70–248  
Line Buttons,  
DSS Buttons,  
Handset  
Programmable Buttons  
Message  
Waiting Light  
1
4
7
QZ  
2
5
8
ABC  
JKL  
3
6
9
#
DEF  
GHI  
MNO  
WXY  
Dialpad  
PRS  
TUV  
Transfer/  
Conference  
Button  
0OPER  
R
TAP Button  
TRNS/CNF  
HOLD  
TAP  
INTERCOM  
Hold Button  
Intercom Button  
IMP002A  
Connectors On Bottom Of Telephone  
Off  
Handset  
Line Cord  
Loud  
Ringer Volume  
!
Impact 8112N Telephone  
1.4 Knowing Your Telephone’s Functions  
Your telephone provides many versatile features for your use. These  
features are explained in terms of what they allow you to do. Refer to  
section 1.5, Understanding What The Lights Mean, for information about  
the lights associated with your telephone’s buttons.  
Hold Button  
Places a line or Intercom call on hold.  
Stores pauses in number sequences during programming.  
Intercom Button  
Selects an intercom path.  
Allows you to initiate many of the telephone’s features.  
Message-Waiting Light  
Indicates that a message awaits pick up.  
1 – 8 Non-LCD Station User's Guide  
 
GCA70–248  
Introducing The Telephone  
Microphone Opening  
Allows hands-free operation of speakerphone (not available on  
8112N and 8212N).  
Mute Button  
Keeps the person on the line from hearing your conversation (not  
available on 8112N).  
Programmable Buttons  
Allow you to store numbers for automatic dialing functions.  
Allow you to store telephone extension numbers for Direct Station  
Selection (DSS).  
Indicate which lines are either in use, ringing, or on hold.  
Shift Button  
Allows access to autodial numbers programmed under DSS buttons.  
Speaker (not available on 8112N and 8212N)  
Sounds distant party’s voice.  
Sounds ringing and call-in-progress tones.  
Activates group listen feature.  
Speaker Button (not available on 8112N and 8212N)  
Turns your speaker on or off.  
Disconnects a call when you are on a handsfree call.  
Ends or cancels programming.  
TAP Button  
Recalls dial tone or generates a hookflash.  
Retrieves held calls or last call placed on hold.  
Transfer/Conference Button  
Transfers calls  
Sets up conference calls.  
Volume Control  
Regulates the volume of the ringer, speaker, handset, and group  
listening mode.  
Non-LCD Station User's Guide 1 – 9  
 
Introducing The Telephone  
GCA70–248  
1.5 Understanding What the Lights Mean  
The lights on your telephone indicate the status of lines, features, and  
intercom.  
Next to a Direct Station Select (DSS)/  
Busy Lamp Field (BLF) button:  
Steady red = station is in use, or in Do Not Disturb.  
Flashing red = station is receiving a call or station is  
calling you.  
Fluttering red = station-to-station messaging has been set.  
Next to a line button:  
Steady green = line is in use at your station.  
Steady red = line is in use at another station.  
Flashing red = a call is coming in on this line.  
Flashing orange = your line is ringing and will be answered  
when you take the telephone off hook.  
Winking green = line is on hold at your station.  
Winking red = line is on hold at another station.  
Fluttering green = line has recalled from hold at your station.  
Fluttering red = line has recalled from hold at another station  
Next to a fixed feature or programmable feature button:  
Steady red = the feature is on.  
Steady off = the feature is off.  
Next to an INTERCOM button:  
Steady red with a quick flash = you are using your intercom.  
Fluttering red = auto redial is in use, or system is in night  
mode (station 10).  
Winking red = an LCD message is set on your telephone for  
others to receive when calling.  
Flashing red = another station is calling you.  
Next to the HOLD button:  
Flashing red = message awaits pick up.  
Fluttering red = automatic station relocation has been set.  
1 – 10 Non-LCD Station User's Guide  
 
GCA70–248  
Introducing The Telephone  
Next to the MESSAGE button (8212S and 8212N only):  
Flashing red = message awaits pickup.  
Next to the SPEAKER button:  
On steady (with telephone on hook and busy) = speakerphone  
mode active.  
On steady (with telephone on hook and idle) = background  
music turned on.  
On steady (with telephone off hook and busy) = group  
listen is active.  
Next to the MUTE button:  
On steady = called party cannot hear your conversation.  
Next to the SHIFT button:  
On steady = shift mode is activated to allow access to second level  
autodial numbers programmed at DSS locations.  
1.6 Understanding What the Rings Mean  
Two short rings = intercom call.  
Single longer ring = outside call.  
One short ring burst = voice announce.  
Three short ring bursts = ring back from a held call, callback from a  
queued call.  
You can vary the ringing tone of your telephone, choosing from one of  
six different rings. This way, you can identify your ring even though you  
may not be close to your telephone.  
Additionally, so you won’t be disturbed when you’re busy on a call and  
another call rings at your station, the ring volume is Subdued  
automatically.  
Non-LCD Station User's Guide 1 – 11  
 
Introducing The Telephone  
GCA70–248  
1.7 Adusting Your Telephone’s Pedestal  
(Models 8212S and 8212N only)  
An adjustable pedestal is provided on your telephone to allow you to  
select the most comfortable viewing angle. When you receive your  
telephone, it will be in its lowest position — down flush against the  
pedestal. You can raise your telephone to one of three higher positions  
as follows:  
1. Grasp the rear of the pedestal base firmly with one hand while  
lifting the rear portion of the telephone upward with your other  
hand.  
2. While pivoting the telephone upward with one hand, pivot the  
telephone supporting arms upward with your other hand while  
feeling for the notches under the telephone. Notice that there  
are three sets of notches under the telephone corresponding to  
the three positions available.  
3. When the telephone is at your desired height, find the closest  
pair of notches corresponding to that height, and engage the  
supporting arms with the notches. Press down slightly on the  
telephone until you feel the supporting arms snap into place.  
Telephone  
First Notch  
Second Notch  
Third Notch  
(For Highest Position)  
Supporting Arm  
PED01  
Pedestal Base  
1 – 12 Non-LCD Station User's Guide  
 
GCA70–248  
Answering Calls  
Answering Calls  
2
2.1 Answering Calls  
To answer a call that is ringing at your telephone,  
1. If the light is flashing orange, lift handset.  
—OR—  
If the light is red, press the flashing line and lift handset.  
To answer a call using the speakerphone,  
1. Press flashing line or INTERCOM button after hearing ringing. If  
you hear the caller’s voice, you can answer in the hands-free mode  
by speaking toward the telephone. This is possible when the  
installer has configured your system for voice-first versus  
tone-first intercom calling.  
To answer a call that is ringing at any telephone in the system,  
1. Press INTERCOM and dial 4 plus extension number of ringing  
telephone.  
2. Speak toward telephone to answer call. Lift handset if you desire  
privacy.  
To answer a call that is ringing at a telephone in your group,  
1. Press INTERCOM and dial # 4 (ringing station must be  
programmed in your call pickup group).  
2. Speak toward telephone to answer call. Lift handset if you desire  
privacy.  
To answer a call that is ringing the loud ringer or night transfer  
station,  
1. Press INTERCOM and dial 80.  
2. Speak toward telephone to answer call. Lift handset for privacy.  
Non-LCD Station User's Guide 2 – 1  
 
Answering Calls  
GCA70–248  
2.2 Answering Subdued-Off Hook  
Voice Announcements (SOHVA) Calls  
NOTE:Your telephone may be arranged to receive a subdued off-hook  
voice announcement (SOHVA). If it is, an intercom caller may  
break into your outside call and deliver a message to your  
telephone receiver for you to hear.  
To answer a SOHVA  
1. While off-hook on an outside call, hear several quick tone bursts  
followed by an announcement delivered to your ear through the  
handset.  
To respond verbally,  
1. Press and hold MUTE.  
2. Speak into handset.  
To respond non-verbally,  
1. Press pre-programmed button (see page 9-2 of this manual for  
further instructions on programming this function).  
NOTE: Announcing station must have LCD speakerphone.  
To Block SOHVA,  
1. Lift handset.  
2. Press INTERCOM and dial 2.  
3. Turn SOHVA back on by lifting the handset, pressing  
INTERCOM, and dialing # 2.  
2 – 2 Non-LCD Station User's Guide  
 
GCA70–248  
Making Calls  
Making Calls  
3
3.1  
Making Calls  
NOTE: If the installer has enabled your system with Specialized Route  
Access (SRA), the system returns a special intercom tone when  
you dial out (using INTERCOM 9, or a preprogrammed line  
group button). After this SRA tone, you have ten seconds to  
dial digits; otherwise, the telephone automatically returns to its  
idle state. Furthermore, you only have three seconds pause  
time between digits before the system automatically dials your  
call.  
To make a call,  
1. Lift handset, select line (unless your telephone selects it for you),  
or select intercom, and listen for dial tone,  
2. Either dial number or press HOLD and then press autodial, use  
speed dial feature, use redial feature, or press Direct Station Select  
(DSS) if making an intercom call.  
To dial autodial number,  
1. Press preprogrammed button. If button is programmed at the  
second level of a DSS button, press SHIFT before pressing  
autodial button.  
2. When called party answers, lift handset.  
To dial personal or system speed dial number,  
NOTE: If you manually choose a line for dialing, press HOLD before  
using a speed dial. If you place a call on hold prior to using  
your speed dial, pause several seconds before you press the  
speed dial button; if you immediately press the speed dial  
button, the system will choose the line that you have on hold to  
place your speed dial call.  
1. Dial desired code:  
10 = personal speed dial number,  
01 99 = system speed dial number,  
Non-LCD Station User's Guide 3 – 1  
 
Making Calls  
GCA70–248  
If you select a line, press HOLD then dial code.  
2. When called party answers, lift handset.  
To redial the last number that you dialed at your telephone,  
1. Dial #.  
If you select a line, press HOLD then dial #.  
2. When called party answers, lift handset.  
To access outside line using line group feature,  
1. Press INTERCOM, then dial line group access code:  
9 = group 1,  
81 = group 2,  
82 = group 3,  
83 = group 4.  
2. Listen for outside dial tone.  
3. Dial number.  
4. When called party answers, lift handset.  
To queue for a line group if all lines are busy,  
1. Press INTERCOM and dial line group access code (9, 81, 82, or  
83).  
2. Hear busy tone and dial 8.  
3. Hang up and wait for queuing ring-back.  
4. When called party answers, lift handset.  
To answer queuing ring-back,  
1. Lift handset and hear dial tone for line.  
To cancel queuing before it rings back at your telephone,  
1. Lift handset.  
2. Press INTERCOM and dial # 8.  
3. Hang up handset.  
3 – 2 Non-LCD Station User's Guide  
 
GCA70–248  
Making Calls  
If you are required to enter an account code when making outside  
calls,  
1. Select line.  
2.  
Press INTERCOM and dial 04.  
3. Dial your account, hear outside dial tone, and dial outside number.  
4. When called party answers, lift handset.  
To use Toll Restriction Override at a station,  
1. Press INTERCOM.  
2. Dial ✳✳6.  
3. Dial your station extension number.  
4. Dial your TRO code number.  
5. Within 15 second timeout period, dial desired outgoing line  
number.  
6. Hang up handset or press SPEAKER to end call. You will have 15  
seconds in which you can make another call without re-entering  
your TRO code.  
To clear the Toll Restriction Override code,  
1. Press INTERCOM.  
2. Dial ✳✳6.  
3. Press SPEAKER.  
Non-LCD Station User's Guide 3 – 3  
 
Making Calls  
GCA70–248  
3.2  
Using Automatic Call-Back  
To arrange for the system to call back when a busy station  
becomes idle or rings with no answer,  
1. Make intercom call and hear busy signal or ring-back tone.  
2. Dial 6.  
3. Hang up. (When called station becomes idle or is operated by its  
user, your station will ring. Call-back is canceled if you do not lift  
your handset when you hear this ringing).  
To answer call-back ring,  
1. Lift handset (called station will ring; call-back is canceled if you  
do not lift your handset).  
To cancel automatic call-back,  
1. Press INTERCOM and dial # 6.  
3.3  
Using Call Waiting  
To activate call waiting,  
1. Make intercom call and hear busy signal.  
2. Dial 0 1 (called party hears tone).  
3. Wait on line for an answer.  
To cancel call waiting,  
1. Hang up handset.  
To answer a call-waiting tone at your telephone,  
1. Hear short tone burst in handset receiver.  
2. Complete present call, and hang up (waiting call will begin  
ringing).  
3. Lift handset to answer.  
3 – 4 Non-LCD Station User's Guide  
 
GCA70–248  
Placing Calls On Hold  
Placing Calls On Hold  
4
4.1  
Placing Calls On Hold  
To place a call on hold,  
1. Press HOLD.  
2. Hang up handset.  
To return to call that is on hold,  
1. Lift handset and press line button with flashing green light.  
To place a call on exclusive hold,  
1. Press HOLD twice and hang up handset.  
To place a call on hold at another telephone,  
1. While on line, press INTERCOM (system places call on hold).  
2. Dial 9 0, then dial extension number of telephone to receive held  
call.  
3. Hang up handset.  
To answer a call at the extension receiving held call,  
1. Lift handset.  
2. Press INTERCOM and dial # 90.  
To cancel directed call hold and retrieve the call,  
1. Lift handset.  
2. Press INTERCOM, dial 4, then dial the extension number of  
the telephone to which you directed the call.  
3. Retrieve the call.  
Non-LCD Station User's Guide 4 – 1  
 
Placing Calls On Hold  
GCA70–248  
To park a call,  
1. When on a line, press INTERCOM.  
2. Dial , then dial park orbit access code (91 - 99)  
(if chosen orbit is busy, dial alternative orbit number).  
3. Hang up handset.  
4. Use paging feature to announce call and park orbit access code if  
necessary.  
NOTE: If call is not retrieved within a programmable time limit, it  
reverts to the parking station as a standard held call, and only  
one call can be placed in an orbit at a time.  
To retrieve a parked call,  
1. Hear announcement.  
2. Lift handset.  
3. Press INTERCOM and dial #.  
4. Dial park orbit access code (91 - 99).  
5. Answer call.  
4 – 2 Non-LCD Station User's Guide  
 
GCA70–248  
Transferring Calls  
Transferring Calls  
5
5.1  
Transferring Outside Calls  
To announce a call before transferring it,  
1. Answer outside call.  
2. Press TRANSFER/CONFERENCE (call is placed on hold).  
3. Dial station number.  
4. Upon answer, announce the call.  
5. Hang up the handset (call is transferred).  
To transfer a call without first announcing it,  
1. Answer outside call.  
2. Press TRANSFER/CONFERENCE (call is placed on hold).  
3. Dial station number.  
4. Hang up handset. Call will re-ring your telephone if it is not  
answered within a preprogrammed time.  
If you hear a busy signal or receive no answer,  
1. Press TRANSFER/CONFERENCE and return to outside call.  
Non-LCD Station User's Guide 5 – 1  
 
This page remains blank intentionally.  
 
GCA70–248  
Conferencing Calls  
Conferencing Calls  
6
6.1  
Conferencing Stations Together  
To conference any combination of inside stations and outside lines,  
1. Make first call.  
2. Press TRANSFER/CONFERENCE.  
3. Make next call and press TRANSFER/CONFERENCE to  
establish conference.  
4. Repeat the last two steps to add up to two more parties.  
NOTE: When setting up a conference call with outside lines and inside  
stations, you must call the outside lines first. Use the line  
group access codes to place the outside lines in your  
conference.  
To drop outside lines from the conference,  
1. First press HOLD to place all calls on hold (not doing this will  
result in a tone burst interrupting the remaining conferees).  
2. Once all calls are on hold, press the line that you wish to bring  
back to the conference.  
3. Use steps two and three to bring back each line from hold.  
Non-LCD Station User's Guide 6 – 1  
 
This page remains blank intentionally.  
 
GCA70–248  
Using The Other Telephone Features  
Using The Other  
Telephone Features  
7
7.1  
Using the Recall/Flash Feature  
If your system has been configured for flash,  
1. Press TAP to generate a timed flash signal while on line.  
If your system has been configured for recall,  
1. Press TAP to disconnect as if you had hung up.  
7.2  
Making a Paging Announcement  
To page through an external paging amplifier (if your system  
provides this feature),  
1. Lift handset.  
2. Press paging line select button and dial page access code (see your  
attendant for code)—if paging is connected to a dedicated paging  
port, dial INTERCOM 89.  
3. Make announcement.  
To page through system telephones (all- call and zone paging),  
1. Lift handset.  
2. Press INTERCOM and dial all-call or zone number:  
84, 85, or 86 = zones 1, 2, or 3  
87 = all-call.  
3. Make announcement.  
4. Hang up handset or wait for an answer.  
Non-LCD Station User's Guide 7 – 1  
 
Using The Other Telephone Features  
GCA70–248  
To answer telephone paging from any station,  
1. Lift handset.  
2. Press INTERCOM, dial 88, and meet paging party on line.  
To enable or disable the Tracker pager at your station,  
1. Press INTERCOM.  
2. Dial 06 to enable, or #06 to disable.  
To send a call back message to someone’s Tracker Pager after  
receiving a ring-no-answer,  
1. Make an intercom call to someone and receive no answer.  
2. Dial #01.  
3. After your station returns to idle (if the Tracker paging system  
does not accept your action, you will hear an error tone), hang up  
the handset or press SPEAKER to end. The Pager-Tracker system  
will transmit your station extension number to called party’s  
Tracker Pager display. (Some models will also display your station  
name if the system is programmed to include station names.)  
To park a call and have Tracker Pager tell someone to retrieve the  
call.  
1. Answer call and press TRANSFER/CONFERENCE.  
2. Dial extension number and hear ringback.  
3. Dial # 0 1.  
4. Hang up handset or press SPEAKER to end. The Tracker paging  
system will transmit orbit dialing code and caller ID information,  
if available, to called party’s Tracker Pager display.  
(Alpha/numeric models display #91 through #99 while  
numeric-only models display -91 through -99.)  
To respond when your Tracker Pager displays park orbit dialing  
code,  
1. From any system station, press INTERCOM.  
2. Dial displayed orbit code (#91–99).  
3. Retrieve call.  
7 – 2 Non-LCD Station User's Guide  
 
GCA70–248  
Using The Other Telephone Features  
7.3  
Switching Between Pulse and Tone  
To convert to tone while dialing—if the local telephone service is  
pulse (rotary),  
1. Press # at point in dialing sequence where conversion to tone is  
required.  
NOTE: Pulse/Tone switching can be programmed into memory keys  
by pressing # during number storage.  
7.4  
Forwarding Calls  
To forward personal calls to another telephone,  
1. Press INTERCOM and dial 05,  
2. Dial extension number of telephone to which calls are to be  
forwarded.  
To cancel personal call forward,  
1. Press INTERCOM and dial # 05.  
To forward all calls to another telephone,  
1. Press INTERCOM and dial 5,  
2. Dial extension number of station to which calls are to be  
forwarded.  
To cancel all-call forward,  
1.  
Press INTERCOM and dial # 5.  
NOTE: For each personal call received during call forward, you will  
hear a ring reminder (short tone burst) to remind you that  
calls are being forwarded.  
Non-LCD Station User's Guide 7 – 3  
 
Using The Other Telephone Features  
GCA70–248  
7.5  
Activating The Call Forward  
Outside System (CFOS) Feature  
The Call Forward Outside System (CFOS) feature gives DSU II station  
users the ability to forward line calls to a remote location outside the  
system. CFOS remains in effect in the event of a loss of power or a  
system reset.  
To activate the CFOS feature,  
1. Press INTERCOM 07.  
2. Press the speed dial button programmed with the target number,  
—OR—  
Press a line button,  
—OR—  
Dial 0 for the Prime line or last used line,  
—OR—  
Dial 1–4 Line Group number.  
3. Dial desired digits 0–9 (maximum 16 digits).  
4. Press HOLD for Pause or press TAP for Flash.  
5. Press SPEAKER to end.  
To deactivate the CFOS feature,  
1. Press INTERCOM # 07.  
7 – 4 Non-LCD Station User's Guide  
 
GCA70–248  
Using The Other Telephone Features  
7.6  
Engaging Automatic Set Relocation  
NOTE: If this feature has been enabled by your system programmer,  
the message-waiting light will flash for several seconds when  
you connect your telephone to another location. This means  
that the system is waiting to automatically relocate your  
extension number and other programmed features to the new  
location.  
If you do not want your telephone to have its old programming after  
relocation, reject the automatic relocation.  
To accept automatic relocation,  
1. Do nothing and wait for the light to turn off on its own, or press the  
HOLD button to immediately accept the relocation (light  
immediately turns off).  
To reject the automatic relocation,  
1. Press the # button while the message waiting light is flashing.  
Non-LCD Station User's Guide 7 – 5  
 
Using The Other Telephone Features  
GCA70–248  
7.7  
Understanding The DATA Button Light  
The optional Data Interface Unit (DIU) provides connections for your  
standard multiline digital telephone and an Industry Standard  
Telephone (IST) device. The DIU enables you to switch between your  
multiline telephone and an IST device (an industry standard telephone,  
FAX machine, modem, cordless telephone, or answering machine).  
When you have a DIU (either local or remote) assigned to your  
multiline telephone, your telephone will have a preprogrammed DATA  
button labeled DATA by the system installer. The DATA LED will  
provide you with the following visual feedback on the operating status  
of the DIU.  
DATA LED  
Off  
DIU STATUS  
Digital mode (multiline telephone selected)  
IST device selected but not active  
IST device busy  
On (green)  
On (red)  
Flashing (red)  
IST device ringing  
If the DIU has been removed or is inoperable, the DATA LED will be  
off. If this occurs, plug the multiline telephone into a digital station port.  
To select the multiline telephone (DATA LED on or flashing),  
1. Press the preprogrammed DATA button. If a call is in progress on  
the IST device, it will transfer to the multiline telephone if the  
multiline telephone is off hook or in speakerphone operation. If the  
multiline telephone is on hook, the call will be dropped.  
To select the IST device (DATA LED off),  
1. Press the preprogrammed DATA button. If a call is in progress on  
the multiline telephone, it will transfer to the IST device if that  
device is off hook. If the IST device is on hook, the call will be  
dropped. You can still receive visual messages via the LEDs and  
LCD on your multiline telephone, even though the voice path is  
routed to the IST device.  
NOTE: If you transfer a line to your own multiline telephone then  
press the DATA button, the IST device will ring.  
7 – 6 Non-LCD Station User's Guide  
 
GCA70–248  
Using The Other Telephone Features  
7.8  
Using The IMIST Module  
Impact SCS 8212S-** and 8212N-** speakerphones equipped with the  
optional IMIST module can support an IST device (modem, FAX  
machine, industry-standard telephone, etc.) in addition to the  
speakerphone. Depending on system programming, the IST device may  
be used to make outgoing calls and receive incoming calls.  
The functionality of the IMIST module is similar to the optional Data  
Interface Unit (see Section 7.7).  
Functioning only on a DSU II system, the IMIST module does not have  
its own extension number and does not function simultaneously with  
the speakerphone.  
NOTE: The IMIST module does not provide voltage to light a message  
waiting light. Message waiting lights on devices plugged into  
the IMIST module will not function.  
If you have any other questions about IST devices, refer to  
GCA70–237, Industry-Standard Telephone Station User’s Guide.  
NOTE: The IMIST module has a separate power supply. The wall  
transformer is a UL and CSA approved Class 2 device  
operating from 120 Vac, 60 Hz, 16 watts and provides an  
output of 24 Vac at 450 mA. For replacement, order Comdial  
P/N DIU-PTR.  
Power  
IST Device  
scs04  
IMIST Module  
Non-LCD Station User's Guide 7 – 7  
 
Using The Other Telephone Features  
GCA70–248  
7.9  
Background Music  
If supplied by your main system, music can be set to play through your  
telephone speaker.  
To turn music ON,  
1. Press INTERCOM 1 (speaker light will turn on).  
2. Adjust loudness of music with speaker volume control.  
To turn music OFF,  
1. Press INTERCOM # 1 (speaker light will turn off).  
NOTE: Background music automatically turns off during calls and  
returns after a call is completed.  
7.10 Using The Dynamic Line Button Feature  
Certain idle buttons on your telephone (these are usually the first two  
or three buttons) can be arranged by the installer as dynamic line  
buttons. This feature allows the system to temporarily assign a line to  
your station that you would normally not have. You will have line  
appearance whenever a call appears at one of these locations.  
To answer a call appearing at a dynamic line button,  
1. Press the flashing button and lift handset.  
7 – 8 Non-LCD Station User's Guide  
 
GCA70–248  
Programming Your Telephone  
Sending And Receiving  
Non-Verbal Messages  
8
8.1  
Lighting The Message Light  
If the system installer designates your speakerphone as a central message  
desk or programs it to have message-wait originate ability, you can turn  
on the message-waiting light of any other telephone. This light lets that  
telephone user know that you have a message for him or her.  
The message-waiting light is located in different places on the various  
model telephones. On the 8124S and 8112S telephones, the message  
waiting light is located above the HOLD button. On the 8112N  
telephone, the message waiting light is located above the dial pad. The  
8212S and 8212N telephones have a dedicated message waiting button  
and light, labeled MESSAGE. For more information on button locations,  
see Chapter 1.  
If your telephone receives a message and has a Directed Station Select  
DSS button that is programmed to call the station that left the message,  
the light next to that station’s DSS button on your telephone will flash.  
Non-LCD Station User's Guide 8 – 1  
 
Programming Your Telephone  
GCA70–248  
To receive a message at an alerted station,  
1. Observe flashing HOLD or MESSAGE light.  
2. Press INTERCOM, then HOLD; or MESSAGE (connection to  
station that left message is automatic).  
To turn on the message waiting light at another station,  
1. Press INTERCOM 3, or MESSAGE.  
2. Dial extension number of station to be alerted (the message  
waiting light of called station will flash).  
To turn off the message waiting light at another station,  
1. Press INTERCOM # 3, or MESSAGE.  
2. Dial extension number of station that was alerted (the message  
waiting light of called station will turn off).  
To turn off the message waiting light during message-delivering  
conversation,  
1. Press INTERCOM.  
NOTE: Any station, if programmed with “Message Wait Originate,”  
can have this messaging capability.  
8 – 2 Non-LCD Station User's Guide  
 
GCA70–248  
Programming Your Telephone  
8.2  
Sending Messages To LCD Speakerphones  
NOTE: You can set system-supplied messages to be displayed by  
calling an LCD speakerphone.  
To turn LCD messaging on,  
1. Press INTERCOM.  
2. Dial 0 2.  
3. Choose message code number (0–9).  
4. Press SPEAKER.  
8.3  
Station-To-Station Messaging  
To activate station-to-station messaging (station must have BLF  
appearance at called station),  
1. Make intercom call and hear ring-back tone.  
2. Dial 7; your station’s BLF light turns on at called station.  
3. Hang up handset.  
To cancel station-to-station messaging,  
1. Press INTERCOM and dial # 7.  
2. Dial extension number of station where you left the call-back  
indication.  
3. Press SPEAKER.  
Non-LCD Station User's Guide 8 – 3  
 
This page remains blank intentionally.  
 
GCA70–248  
Programming Your Telephone  
Programming  
Your Telephone  
9
9.1  
Programming YourTelephone  
To store autodial numbers,  
1. Press INTERCOM and dial 1.  
2. Press programmable button.  
3. Press line button, or dial 1, 2, 3, or 4, to select line groups 1–4, or  
dial 0 for system to select line.  
4. Dial number to be stored (16 digits maximum).  
To store hookflash in an autodial sequence, press TAP; press  
HOLD to store pause (only if needed).  
5. Press TRANSFER/CONFERENCE, then press next  
programmable button, and dial another number to be stored.  
6. Repeat previous step until finished then press SPEAKER.  
NOTE: You can store an autodial number at a second level at a DSS  
button if you wish.  
To store extension numbers at DSS buttons,  
1. Press INTERCOM and dial 3.  
2. Press programmable button.  
3. Dial extension number.  
4. Press next programmable button and dial another extension  
number.  
5. Repeat previous step until finished then press SPEAKER.  
Non-LCD Station User's Guide 9 – 1  
 
Programming Your Telephone  
GCA70–248  
To store personal speed dial numbers,  
1. Press INTERCOM and dial 2.  
2. Dial memory location (1–0).  
3. Press line button, or dial 1, 2, 3, or 4 to select line groups 1–4  
—OR—  
dial 0 for system to select line.  
4. Dial number to be stored (16 digits maximum). Press TAP to store  
hookflash and press HOLD to store pause (if needed).  
5. Press TRANSFER/CONFERENCE, dial next location, select  
line, and dial another number to be stored.  
6. Repeat previous step until finished, then press SPEAKER.  
To store special purpose feature buttons,  
1. Press INTERCOM and dial 1.  
2. Press programmable button.  
3. Dial feature code:  
5 = response messaging button (then dial 0–9 for message)  
6 = transfer to voice mail button (then dial extension number)  
7 = assist button (then dial 0-9 or * for message)  
8 = subdued off-hook voice announce button  
98 = group listen button  
# = auto redial button  
4. Press TRANSFER/CONFERENCE then next programmable  
button and dial another feature code.  
5. Repeat step 5 until finished, then press SPEAKER.  
NOTE: The Federal Communications Commission (FCC) requires that  
when programming emergency numbers and making test calls  
to emergency numbers you do the following: (1) Remain on the  
line and briefly explain to the dispatcher the reason for the  
call; (2) always make such a test call during the off-peak  
hours, such as early morning or late evening.  
9 – 2 Non-LCD Station User's Guide  
 
GCA70–248  
10  
10.1  
DSS/BLF Console  
OperatingYourTelephone  
With A DSS/BLF Console  
OperatingYourTelephone  
With A DSS/BLF Console  
The IB24X, IB48X, and IB64X consoles have additional buttons and  
status lights that extend the memory button capability of a companion  
telephone. You can program the buttons for automatic dialing (speed  
dial) or direct station selection (DSS) with busy lamp field (BLF) using  
instructions provided in chapter 9, Programming Your Telephone.  
When the installer assigns a DSS/BLF console to a station port, the  
system recognizes it as such and automatically assigns DSS buttons.  
ib64x  
IB64X DSS/BLF Console  
Non-LCD Station User's Guide 10 – 1  
 
DSS/BLF Console  
GCA70–248  
10.1.1  
Accessing The Button Levels  
The IB24X and IB48X DSS/BLF consoles have four levels of buttons,  
quadrupling the consoles’ button capacity. The four buttons at the bottom  
of each console allow you to select which button level is currently active.  
To change button levels, press one of the buttons at the bottom of the  
console. The leftmost button activates level 1, the next button activates  
level 2, etc. A light beside the appropriate button lights to indicate which  
level is currently active. You can use one level on the IB48X and two  
levels on the IB24X  
ib48x  
ib24x  
Level access buttons  
IB48X DSS/BLF Console  
Level access buttons  
IB24X DSS/BLF  
10 – 2 Non-LCD Station User's Guide  
 
GCA70–248  
Troubleshooting Your Telephone  
Troubleshooting  
Your Telephone  
11  
Should your Impact telephone fail to operate properly, or if you do not  
understand why it is operating in a certain manner, review the following  
list of symptoms and causes for help.  
SYMPTOM  
POSSIBLE CAUSE  
INTERCOM light is  
flashing.  
Your messaging is set. Dial  
INTERCOM, then # 0 2 and hang up.  
HOLD or MESSAGE light Another telephone has activated your  
is flashing.  
message waiting light. (See section 8.1.)  
Press INTERCOM and then press  
HOLD or MESSAGE to retrieve  
message. This action will call the party  
who activated light. Once you have  
received message, party who activated  
light (while still talking to you) must  
press INTERCOM to turn off the light.  
MUTE light is on.  
MUTE is activated.  
To cancel, press MUTE.  
SPEAKER light on steady. Background music feature activated even  
though you may not have background  
music provided. Dial INTERCOM then  
#1 and hang up to cancel.  
Error Tone  
(three steady tones)  
May occur when incorrect buttons are  
pressed during autodial or speed dial  
programming. For example, if a button  
has a line assigned to it, it is not available  
as a programmable button and an error  
tone sounds if it is pressed during  
programming.  
You can not receive a voice Voice announce block has been activated.  
announce call.  
To cancel (if desired), dial INTERCOM  
then # 2.  
Non-LCD Station User's Guide 11 – 1  
 
This page remains blank intentionally.  
 
GCA70–248  
Index  
Index  
A
Accessing The Button Levels (on DSS/BLF) . . . . . . . . . . . . . . . 10–2  
Activating The CFOS Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–4  
Announcement, Making A Paging . . . . . . . . . . . . . . . . . . . . . . . . . 7–4  
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4  
Answering SOHVA Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2  
Automatic CallBack, Using . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4  
Automatic Set Relocation, Engaging. . . . . . . . . . . . . . . . . . . . . . . 7–5  
B
Background Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–8  
Button Levels (on DSS/BLF), Accessing The . . . . . . . . . . . . . . . 10–2  
Button, Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8  
Button, Intercom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8  
Button, Mute. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8  
Button, Shift . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8  
Button, Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9  
Button, Tap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9  
Button, Transfer/Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9  
Buttons, Programmable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8  
C
Call Waiting, Using . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4  
Calls, Answering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1  
Calls, Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1  
Calls, Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–3  
Calls, Making . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1  
Calls, Transferring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1  
CFOS Feature, Activating The . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–4  
Conferencing Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1  
Conferencing Stations Together . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1  
Control, Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9  
D
Data Interface Unit (DIU),Optional, . . . . . . . . . . . . . . . . . . . . . . . 7–6  
DSS/BLF Console, Operating Your Telephone With A . . . . . . . . 10–1  
Dynamic Line Button Feature, Using The. . . . . . . . . . . . . . . . . . . 7–8  
Index – 1  
 
Index  
GCA70–248  
E
Engaging Automatic Set Relocation . . . . . . . . . . . . . . . . . . . . . . . 7–5  
F
Feature, Using The Recall/Flash . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1  
Features, Using The Other Telephone . . . . . . . . . . . . . . . . . . . . . . 7–1  
Forwarding Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–3  
G
Guide, Using This. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1  
Guidelines, Speakerphone User . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5  
H
Hold Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8  
Hold, Placing Calls On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1  
I
IMIST Module, Using The. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–7  
Intercom Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8  
Introducing The Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1  
K
Knowing Your Telephone’s Functions . . . . . . . . . . . . . . . . . . . . . . 1–8  
L
LCD Speakerphones, Sending Messages To . . . . . . . . . . . . . . . . . 8–3  
Light, Data Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6  
Light, Lighting The Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1  
Light, MessageWaiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8  
Lighting The Message Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1  
Lights, Understanding What They Mean . . . . . . . . . . . . . . . . . . . 1–10  
M
Making A Paging Announcement. . . . . . . . . . . . . . . . . . . . . . . . . . 7–1  
Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1  
MessageWaiting Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8  
Message Light, Lighting The . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1  
Messages, Sending And Receiving NonVerbal . . . . . . . . . . . . . . . 8–1  
Messaging, Station-To-Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3  
Microphone Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8  
Music, Background. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–8  
Mute Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8  
2 – Index  
 
GCA70–248  
Index  
N
NonVerbal Messages, Sending And Receiving . . . . . . . . . . . . . . . 8–1  
O
Operating Your Telephone With A DSS/BLF Console . . . . . . . . 10–1  
Outside Calls, Transferring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1  
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3  
P
Paging Announcement, Making A . . . . . . . . . . . . . . . . . . . . . . . . . 7–1  
Placing Calls On Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1  
Programmable Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8  
Programming Your Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1  
Pulse And Tone, Switching Between . . . . . . . . . . . . . . . . . . . . . . . 7–3  
R
Rings, Understanding What They Mean . . . . . . . . . . . . . . . . . . . 11–1  
S
Sending And Receiving NonVerbal Messages. . . . . . . . . . . . . . . . 8–1  
Sending Messages To LCD Speakerphones. . . . . . . . . . . . . . . . . . 8–3  
Shift Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8  
SOHVA Calls, Answering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2  
Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9  
Speaker Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9  
Speakerphone User Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5  
Speakerphone, Using Your . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4  
Station-To-Station Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3  
Switching Between Pulse And Tone . . . . . . . . . . . . . . . . . . . . . . . 7–3  
T
Tap Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9  
Telephone Features, Using The Other . . . . . . . . . . . . . . . . . . . . . . 7–1  
Telephone, Introducing The . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1  
Telephone, Programming Your. . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1  
Telephone, Troubleshooting Your. . . . . . . . . . . . . . . . . . . . . . . . . 11–1  
Telephone’s Functions, Knowing Your. . . . . . . . . . . . . . . . . . . . . . 1–8  
Transfer/Conference Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9  
Transferring Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1  
Transferring Outside Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1  
Troubleshooting Your Telephone . . . . . . . . . . . . . . . . . . . . . . . . . 11–1  
Index – 3  
 
Index  
GCA70–248  
U
Understanding The Data Button Light. . . . . . . . . . . . . . . . . . . . . . 7–6  
Understanding What The Lights Mean . . . . . . . . . . . . . . . . . . . . 1–10  
Understanding What The Rings Mean. . . . . . . . . . . . . . . . . . . . . 1–11  
Using Automatic CallBack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4  
Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5  
Using The Dynamic Line Button Feature . . . . . . . . . . . . . . . . . . . . 7-8  
Using The IMIST Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–7  
Using The Other Telephone Features. . . . . . . . . . . . . . . . . . . . . . . 7–1  
Using The Recall/Flash Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1  
Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1  
Using Your Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4  
V
Volume Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9  
4 – Index  
 
GCA70–248  
Quick Reference Guide  
Appendix A  
Quick Reference Guide  
A
This quick reference guide provides you with a list of the feature dialing  
codes used on the Impact digital telephone system.  
Feature  
To Turn On  
To Turn Off  
Programmed Button, or  
INTERCOM 04  
Account Code  
Assist  
Attendant  
Programmed Button  
INTERCOM 0  
Automatic Callback INTERCOM Ext. 6  
Background Music INTERCOM 1  
Call Forwarding:  
INTERCOM # 6  
INTERCOM # 1  
All Calls  
INTERCOM 5  
INTERCOM 05  
INTERCOM 07  
INTERCOM # 5  
INTERCOM # 05  
INTERCOM # 07  
Personal Calls  
CFOS (DSU II)  
Call Pickup:  
Directed  
Group  
INTERCOM 4 plus  
Ringing Ext.  
INTERCOM # 4  
INTERCOM  
Call Park  
Call Waiting  
Directed Hold  
INTERCOM (91–99)  
INTERCOM EXT. 01  
INTERCOM 90, Ext.  
#91–99 to retrieve  
Hang Up  
INTERCOM # 90  
Executive Override INTERCOM Ext. 03  
Hookflash Code  
INTERCOM # 04  
INTERCOM 02, 0–9,  
SPEAKER  
LCD Messaging  
INTERCOM # 02  
Line Group 1  
Line Group 2  
Line Group 3  
Line Group 4  
INTERCOM 9  
INTERCOM 81  
INTERCOM 82  
INTERCOM 83  
INTERCOM (grp. code)  
8  
Line Group Queue  
Message Waiting  
INTERCOM # 8  
INTERCOM # 3  
Ext.  
INTERCOM 3 Ext.  
Quick Reference – 1  
 
Quick Reference Guide  
GCA70–248  
Feature  
To Turn On  
To Turn Off  
Night Answer  
INTERCOM 80  
Paging  
Zone 1 Paging  
Zone 2 Paging  
Zone 3 Paging  
All-Call Paging  
Meet-Me Paging  
External Paging  
INTERCOM 84  
INTERCOM 85  
INTERCOM 86  
INTERCOM 87  
INTERCOM 88  
INTERCOM 89  
INTERCOM 4 + 1  
(tone 1)  
INTERCOM 4 + 2  
(tone 2)  
INTERCOM 4 + 3  
(tone 3)  
INTERCOM 4 + 4  
(tone 4)  
Personal Ringing  
Tones  
INTERCOM 4 + 5  
(tone 5)  
INTERCOM ✳ ✳ 4 + 6  
(tone 6)  
Response  
Messaging  
Programmable Button  
Service Observe  
INTERCOM # 03  
SOHVA Originate  
Programmable Button  
Station to Station  
Messaging  
System Speed  
Dialing  
INTERCOM Ext. 7  
INTERCOM # 7  
INTERCOM # 06  
01–99  
Tracker Pager  
INTERCOM06  
Tracker  
Pager—Send  
Tracker Page  
INTERCOM # 01  
Toll Restriction  
Override  
INTERCOM ✳✳6  
Voice Announce  
Block  
Programmed Button or  
INTERCOM 2  
INTERCOM # 2  
Volume Save  
INTERCOM ✳✳5  
2 – Quick Reference  
 
NOTES  
 
NOTES  
 
Thismanual hasbeen developedbyComdial Corporation(the  
“Company”) and is intended for the use of its customers and  
service personnel. The information in this manual is subject  
to change without notice. While every effort has been made  
to eliminate errors, the Company disclaims liability for any  
difficulties arising from the interpretation of the information  
contained herein.  
The information contained herein does not purport to cover  
all details or variations in equipment or to provide for every  
possible contingency to be met in connection with  
installation, operation, or maintenance. Should further  
information be desired, or should particular problems arise  
which are not covered sufficiently for the purchaser’s  
purposes, contact Comdial, Inside Sales Department, P.O.  
Box 7266, Charlottesville, Virginia 22906.  
 
R
Charlottesville, Virginia 22901-2829  
Printed in U.S.A.  
GCA70–248.07  
8/97  
 

Taylor Scale 7323 User Manual
Teac Turntable LP P1000 User Manual
Technicolor Thomson Camcorder LDK 100 User Manual
TechniSat Network Router 5 1x8 G User Manual
Texas Instruments Computer Hardware TPS650231EVM User Manual
Toshiba All in One Printer 202s User Manual
Toshiba Laptop 70Dt User Manual
Toshiba Scale SL39N User Manual
Tyco Electronics Network Card PL0349 User Manual
Vita Mix Blender High Performance Commercial Blenders User Manual